[KALKI]

Parcel delivered to my address with wrong name: am I at risk of fraud or damage to my credit rating and what do I do with the parcel?


I signed for a phone today, but, on checking parcel, although the address was mine, the name wasn't.

I told the driver who refused to take it back due to 'breach of security' and who suggested I opened it to check invoice details. I did so - the details were same as label. I tried phoning the phone company but couldn't get through as I was not the account holder.

How do I stand legally as someone is fraudulently using my address?

I could get blacklisted for credit if they don't pay their bills. What if they call round to claim the phone? I realise it isn't mine to keep, but how do I ensure my address details are removed from this persons account with the phone company? Should I keep the phone until (a) I have proof of ownership and (b) I have proof my address details have been removed? Thank you for your help.

You should send a recorded delivery letter to the company that despatched the phone explaining that you want your address removed from their records.

You should invite them to collect the phone. If they fail to do so after 90 dyas then under the unsolicited goods act the phone is legally yours to keep.

Keep a check all bank statements and credit cards for unusual activity.