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As per the Citizen Charter (Indian Oil Corporation website)
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Old 15-03-2019
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As per the Citizen Charter (Indian Oil Corporation website)



Indian Oil Corporation Limited (IOCL), commonly known as IndianOil is an Indian state government owned oil and gas company headquartered in New Delhi. It is the largest commercial oil company in the country, with a net profit of INR 19,106 crore (USD 2,848 million) for the financial year 2016–17.[5] It is ranked 1st in Fortune India 500 list for year 2016[6] and 117th in Fortune Global 500 list of world's largest companies in the year 2019.[7] As of 31 March 2017 IndianOil's employee strength is 33,135, out of which 16,545 are in the officer cadre.[8] It is India's largest downstream oil company, with a work force of more than 33,000 employees, a turnover of Rs. 506,428 crore and a net profit of Rs. 21,346 crore in 2017-18.

IndianOil's business interests overlap the entire hydrocarbon value-chain, including refining, pipeline transportation, marketing of petroleum products, exploration and production of crude oil, natural gas and petrochemicals.

IndianOil has ventured into alternative energy and globalization of downstream operations. It has subsidiaries in Sri Lanka (Lanka IOC),[11] Mauritius (IndianOil (Mauritius) Ltd)[12] and the Middle East (IOC Middle East FZE).

In May 2018, IOCL become India's most profitable state-owned company for the second consecutive year, with a record profit of ₹21,346 crore in 2017-18, followed by Oil and Natural Gas Corporation, whose profit stood at ₹19,945 crore

Products and services

Indian Oil accounts for nearly half of India's petroleum products market share, 35% national refining capacity (together with its subsidiary Chennai Petroleum Corporation Ltd., or CPCL), and 71% downstream sector pipelines through capacity. The Indian Oil Group owns and operates 11 of India's 23 refineries with a combined refining capacity of 80.7 MMTPA (million metric tonnes per annum).

Indian Oil's cross-country pipeline network, for transportation of crude oil to refineries and finished products to high-demand centers, spans over 13,000 km The company has a throughput capacity of 80.49 MMTPA for crude oil and petroleum products and 9.5 MMSCMD for gas. On 19 November 2017, IOC, in collaboration with Ola, launched India’s first electric charging station at one of its petrol-diesel stations in Nagpur.

Indian governments’ National Electric Mobility Mission Plan launched in 2013 aims at gradually ensuring a vehicle population of 6 to 8 million electric and hybrid vehicles in India by 2020




https://www.iocl.com/download/Citize...12_08_14-1.pdf
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